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Payments produce a lot of text: support tickets, dispute descriptions, checkout notes, webhook payloads, order history. Beep, Paytring’s decision model, reads any text or JSON state and answers the typed questions you define — a category, a severity level, or a yes/no probability — in a single request. You choose the questions; nothing needs training.

Transaction risk signals

Flag suspicious checkouts using order, payment, device, IP and address context. Ask: how risky is this transaction? and get low_risk / review / high_risk back.

Payment method prediction

Recommend card, net banking or BNPL for a checkout based on the customer’s history and order context.

Duplicate charge and refund triage

Spot duplicate charges and decide refund eligibility before a support agent opens the case.

Failed payment retry decisions

After a failed payment, decide whether to retry, switch the payment method, or stop and escalate.

Dispute and chargeback handling

Route disputes to evidence response, acceptance, or manual review based on delivery proof and authentication.

Support ticket routing

Send tickets to billing, technical, risk, or general queues, with urgency and churn signals attached.

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How it fits together

  1. Send a state (text or JSON) and 1–4 typed questions to POST /v1/classify/.
  2. Beep answers every question in one forward pass, returning label probabilities and a confidence value.
  3. Apply your own thresholds — validated on your data — to automate, queue, or escalate.
Access is enabled per account, authenticated with HTTP Basic using your Paytring credentials. Contact your Paytring account manager to get started.

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Next steps

Meet Beep

The decision model behind these use cases.

Classify API

Request format, examples, responses, and errors.